FAQ PAGE

What’s MIA?
A monthly mystery subscription box. A lifestyle brand. A luxe experience.

How does MIA work?
Choose from a 3 month, 6 month or 1 year subscription and be delightfully surprised every month with beautiful gifts from across the world right to your door step!

What’s in a MIA box?
Each box contains 4 to 6 items. You can expect a range of chic life and style products, including: home décor, bath & beauty products, edible items, jewelry, gift cards, coffee/tea, stationary and so much more.

Who do you work with?
We have partnered with hundreds of brands worldwide to bring you a gorgeous, curated collection of designer goods. Check out the main page for a list of our featured partners!

Can I customize a box?
For custom, bridal and corporate gift boxes, please email us at hello@lovemymia.ca. We would love to hear from you!

When are MIA boxes sent out?
Our mystery boxes are shipped the first of the month. We use expedited shipping via Canada Post and other local couriers. You will receive a tracking number and your amazing package will arrive in 1- 5 business days, depending on where you reside.

Where are you located?
We are located in Toronto, Ontario, Canada.

Where do you ship?
We ship to personal residences and places of business within Canada and the USA. Please check back for updates on other countries.

How much do you charge for shipping?
For a limited time only, we are offering free delivery!

How will my MIA box be packaged and wrapped?
Each MIA box is packaged with tissue and sealed tight to keep all your fabulous gifts safe inside. Packaging is of the utmost importance to us and it is carefully crafted to represent our brand. If you have something else in mind, please leave us a note at the checkout.

What types of payments do you accept?
We accept payments via Visa, MasterCard, and American Express.

What is your return policy?
All orders are final and non-refundable. If there has been damage to any of your items in transit, please contact us immediately.


For any other inquiries, press or collaborations,
please email us at
hello@lovemymia.ca